Return & Refund Policy
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If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it for a full refund (excluding custom products). You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The entire purchase price of the products (excluding shipping) will be refunded as soon as we receive the items. (Shipping fees are free only if the items bought are not returned).
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Product isn't used or damaged.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
We do not charge a restocking or handling fee.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Please note: if any item is not returned in original condition, or is returned with any part of the packaging missing, we will not be able to offer an exchange or refund. This includes items that have had shipping labels attached directly to the product packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
We only replace items if they are defective or damaged.
Change of mind exceptions
We will not give you a refund or exchange where you have changed your mind for:
- Custom made products.
If you have any questions on how to return your item to us, contact us.