Wood is a natural material, and as such, variations in colour, grain, and texture are to be expected. These differences are part of the unique character of each panel and are not considered defects or grounds for return.
Please Note:
Colour tones may differ slightly between production batches.
UV exposure may cause panels to darken over time — this is a natural ageing process.
Samples and product images are indicative only and may not exactly match the final product delivered.
If colour consistency is critical (e.g. for matching multiple panels on one wall), we recommend ordering all panels in one batch to minimise variation.
Additional Advisories:
Once panels have been cut, installed, or altered, they are no longer eligible for claims or returns — please inspect all products prior to installation.
We recommend handling panels with care during unpacking and installation to avoid scratches or damage to the finish.
Wood veneer panels are designed for indoor use only and should not be exposed to excessive humidity, moisture, or direct sunlight.
Due to natural variations which occur in composite wood, such as graining, texture and colour, no guarantee can be made of an exact match of our Raw finished to the product icon, or between panels themselves. These products are made from stained wood, that work off the natural characteristics of wood, meaning slight variations in colour and graining may occur between samples and the panels.
The Lacquered Custom RAL finish corresponds to a Semi-Gloss finish (with 30% Gloss).
Due to natural variations that occur in solid wood, such as grain, texture, and colour, no guarantee can be made of an exact match of our Fagus finish to the finish icon or between panels themselves. This unique, natural variation is intentional and part of the beauty of the product.
When using FixArt Tube on the ceiling, it is obligatory to use the FixArt Lock security device. This system guarantees a safe and precise installation. Artnovion is not liable for any damage caused by improper use of FixArt Tube.
General Disclaimer on Errors and Omissions
Corsini Acoustic Solutions makes every effort to ensure that all information provided on our website, invoices, quotations, product descriptions, and communications is accurate and up to date. However, we do not warrant that all information will be free of errors, inaccuracies, or omissions.
We are not liable for:
Typographical errors, outdated pricing, or incorrect stock availability.
Minor variations in color, texture, or material between website images and actual products.
Misinterpretation of design recommendations due to missing or incorrect information provided by the customer.
Changes in manufacturer specifications that were not communicated to us at the time of sale.
Acoustic Design & Recommendations Disclaimer
All acoustic design and treatment recommendations provided by Corsini Acoustic Solutions are based on best practices, industry knowledge, and customer-provided information. However:
Results may vary based on room variables beyond our control (e.g., furniture, structural materials, climate conditions).
Acoustic treatment effectiveness depends on proper installation and adherence to provided guidelines.
If an issue arises due to an installation not performed by us, we cannot be held liable for suboptimal performance.
Limitation of Liability for Order Errors
In cases where an order is affected by an error or discrepancy, our liability is limited to:
Correcting the issue through replacement, refund, or adjustment at our discretion.
Providing reasonable customer support to resolve disputes in good faith.
We are not responsible for consequential damages, indirect losses, or additional expenses incurred due to order discrepancies, delivery delays, or product variances.
Customer Responsibility for Order Review
To minimize potential errors, customers are responsible for:
Carefully reviewing invoices and quotations before confirming an order.
Providing complete and accurate shipping details.
Verifying all specifications and suitability of the products before purchase.
If you believe an error has occurred, please contact us within 7 days of order placement or receipt of goods so we can assist you efficiently.